![]() ![]() ![]() Please contact us if you have questions.There are a few issues filed on Bugzilla related to this. Thank you for your patience in performing these steps. The next time you log in you shouldn't need a code. Supply the text or email code as soon as you receive it. Log into our website, selecting "Register computer for future use" when prompted.If it is, select it then click "Remove Site". Verify that our web site is NOT listed on the "Exceptions-Cookies" window.Make sure that "Keep until they expire" is selected in the "Keep Until" setting.It's acceptable for other check boxes to be selected, as well. Make sure the check box for "Accept third-party cookies" is selected.Make sure the check box for "Accept cookies from sites" is selected.In the History section, select "Firefox will: Use custom settings for history".On the options window, click "Privacy".At the top of the browser, click "Tools>Options".Set your computer to keep cookies for our site If you are experiencing this, try changing the settings on your computer. This may mean that their computer’s browser is clearing our cookies, so our web site cannot recognize the computer. On rare occasions, people cannot log in without registering their computer each time – even after they have registered it already. (Note: Each time you use a public computer, you must provide a code as a security measure.) After your computer is registered, you shouldn’t need to provide a code again for that computer using that browser. Our site looks for our cookies (electronic markers) in your computer’s memory if it doesn’t find them, we ask you to identify yourself again by providing a code that you receive by email or text. Each time you log in to our website, it evaluates whether you are using the same computer and browser you registered with us. ![]()
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